In Uganda, many solar installations are carried out by freelancers. These often have little knowledge about solar technology and are therefore unable to provide customers with professional information. The consequences are:
- incorrect dimensioning of the solar components
- incorrect installation of the solar systems
- no or only inadequate after-sales service and warranty services
Customers trust the freelancers because they themselves are insufficiently informed about solar energy and freelancers are cheaper than the formal solar companies. In addition, they have no indication of the quality of a freelancer, such as a public certificate.
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